Getting QuickBooks error 6123 every time you try to open the company file or restore its backup in the QuickBooks Desktop application? If yes, then believe us, we understand how frustrating it can be for users who need to do some urgent work but can’t even access their company data. You might be getting an error message with the error prompt, reading, “We’re sorry, but QuickBooks can’t open your company file.” We suggest you read this post until the end to know why such a company file error arises and how you can fix it quickly.
Do you need immediate troubleshooting assistance to resolve QuickBooks error 6123? If so, feel free to reach out to our QuickBooks experts by calling us at 1.855.738.2784.
What are the reforausing QuickBooks error code 6123?
Down below, we have mentioned all the possible reasons that can cause QuickBooks error code 6123:
- There are some issues with the QuickBooks company file, such as data corruption.
- Any QuickBooks program file is damaged or corrupted.
Now, we are going to discuss with you the best troubleshooting procedures for the reasons mentioned above.
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How can you get rid of QuickBooks error 6123?
Solution 1) Run the QuickBooks File Doctor tool to fix the corrupted company file
QuickBooks File Doctor tool is specially designed by Intuit to resolve company file errors:
- On the computer, get the QuickBooks Tool Hub application of the latest version (1.5.0.0).
- Select the downloaded installer called QuickBooksToolHub.exe and follow the instructions you see on the computer screen.
- To complete the installation of QuickBooks Tool Hub, give consent to the terms and conditions.
- Double-click the icon of QuickBooks Tool Hub to open the application.
- Choose the Company File Issues tab from the left panel.
- Click on the Run QuickBooks File Doctor
- Choose the Browse option to locate the company file on the computer.
- Choose the middle option named Check your file and then select Continue
- If prompted, type the administrator password of QuickBooks and then choose the Continue
- Once the tool is done repairing the company file, choose the name of your company from the list, and then click on the Open QuickBooks
Solution 2) Create a portable copy of the company file and restore it in the QuickBooks Desktop application
If the backup company file (.qbb) is damaged or any QuickBooks program file is corrupted, then you can use the portable copy (.qbm) of the original company file (.qbw) and restore it in QuickBooks Desktop.
Step 1) Create a portable copy of the company file
- Open the Windows Start menu on the computer you used to create the backup company file.
- Type “QuickBooks” into the search bar and right-click QuickBooks Desktop.
- Select the Run as administrator option and type in the QuickBooks admin password as prompted.
- Choose the File menu located at the top menu bar.
- From the drop-down menu, choose the Create Copy
- Choose the Portable company file option, click on the Next button, and then give the portable company file a unique name.
- Choose a place on the computer to save the portable company file.
- Click on the Save button and then the OK
- At last, share the portable company file with the computer on which you want to restore it.
Step 2) Restore the portable company file in QuickBooks Desktop
- Open QuickBooks Desktop on the computer you want to restore the company file.
- Choose the File menu at the top menu bar.
- From the drop-down menu, select the Open or Restore Company
- Choose the Restore a portable file option and then click on the Next
- Select the portable company file that you have created in Step 1 and click on Open
- Choose the Next button on the Where do you want to restore the file
- At last, click on the Save button to open the restored company file.
Conclusion
If you cannot resolve QuickBooks error 6123 even after following all the troubleshooting solutions mentioned in the post, then our recommendation for you is to run the Quick Fix my Program tool from the QuickBooks Tool Hub application and see whether this resolves the error or not. For additional troubleshooting assistance resolving the company file error, feel free to reach our certified QuickBooks professionals by giving us a call at 1.855.738.2784.
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