Steps to Follow When QuickBooks Multi User Mode Not Working

Is your QuickBooks multi-user mode not working? Do not stress out! You can certainly fix the error with the help of a few easy troubleshooting methods. However, the question arises of when and why such an issue is triggered. You will receive a glitch when trying to open the company file on the host computer. In fact, sometimes, you can access the data file but only in single-user mode. Thus, we have curated this blog for you so that you can overcome the problem quickly.

What are the Reasons Why the QuickBooks Desktop Multi-User Does Not Function

Can you not understand the factors that are constantly affecting the issue? Then read out the following enlisted reasons-

1. There might have been some unexpected problems with the multi-user network.
2. One of the other reasons could be that you have accurately configured the firewall settings of your Windows desktop.

Read More: How do I contact QuickBooks Enterprise Support Number?

Two Solutions to Follow If Multi-User Mode Stops Responding On Your QuickBooks

Here, in this section of the blog, we have explained some of the most effective and best-working troubleshooting methods to help you get rid of the issue-

SOLUTION 1: Make Use of the QuickBooks Database Server Manager From QuickBooks Tool Hub

1. In the very beginning, download and install the QuickBooks Tool Hub. Ensure to install the newest version of the software.
2. After you successfully install the Tool Hub, run it to use the QB Database Server Manager.
3. Now, you are required to move to the ‘Network Issues’ menu and tap on the ‘QuickBooks Database Server Manager’ option.
4. Further, after choosing your company file, click on ‘Start Scan’.
5. The tool will check for errors and eliminate them accordingly.
6. In the end, close the application and run your QuickBooks Desktop.

SOLUTION 2: Make Changes in the Windows Firewall Settings to Fix the Error

1. From the ‘Start’ button of the system’s desktop, search for ‘Windows Firewall’.
2. After the window appears on your screen, tap on the ‘Advanced Settings’ section.
3. Choose ‘New Rule’ by right-clicking on ‘Inbound Rules’.
4. Now, you are required to choose ‘Port’ and move forward by hitting ‘Next’.
5. After selecting ‘TCP’, go to the ‘Specific Local Ports’ section to provide the port required for your QuickBooks.
6. Once you do it, choose ‘Next’ and then ‘Allow the Connection’.
7. After clicking ‘Next’, mark all the profiles.
8. You must hit ‘Next’ again to create a rule.
9. Finally, tap ‘Finish’.

We understand your problems when you are unable to access the company file in multi-user mode on the same network. As a result, try out these solutions if you face the QuickBooks Multi User Mode Not Working error. If, even after using these methods, the issue does not disappear, feel free to connect with one of the experienced professionals through our Toll-Free 1.855.738.2784.

You May Read Also: How To Fix QuickBooks Tool Hub