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How to Get Rid of QuickBooks Error UEXP while Installing Payroll

· QuickBooks Error

QuickBooks error UEXP occurs when users download a payroll update or activate a retail payroll subscription in the software; it shows a message that 'we are having difficulties verifying your account status. Error=UEXP'. The following error may be caused because of some of these reasons.

  1. Due to an outdated QuickBooks Desktop release. 
  2. Inactivated Payroll subscription in QuickBooks Desktop company file
  3. Because of an outdated version of e-File & e-pay in the current company file. 
  4. Error UEXP While Activating a Retail Payroll 
Sometimes, when you are online and connected to the Internet, you may get QuickBooks error UEXP message while activating a retail payroll subscription in QuickBooks desktop. It may occur because you use some special characters in your company name, chart of accounts, legal address, or in the contact name.
Follow These Steps to Fix QuickBooks Error UEXP
To counter QuickBooks error UEXP, you need to follow all these points one by one.

1. Update Your QuickBooks Desktop to the Latest Release

You can update your QuickBooks desktop release automatically or manually, all you need is to turn on the option of automatic update in the application which allows QuickBooks to download the latest version from time to time. If you don't want to turn on this feature, you have to update QuickBooks at least once a month. Add paragraph text here.

Update QuickBooks Desktop Manually

A. From Within QuickBooks Desktop

  1. Close the company file & QuickBooks first of all 
  2. Click on QuickBooks desktop icon and select Run as administrator
  3. Click on the help menu and click on update QuickBooks
  4. Now go to the options tab, mark all and choose to save 
  5. Go to update now tab, mark the reset update box and select the Get Updates option.  
  6. when the update complete, close QuickBooks window
  7. Reopen the application, if you get a message to restart the QuickBooks, Select Yes. 
  8. After complete installation, restart your computer system. 
B. Schedule Backups Manually
  1. Open download and updates page
  2. Select your country, QuickBooks product and version of the year through drop-downs 
  3. Click on search option 
  4. Click on Get the latest updates, select save the file to download the update 
  5. After a complete download, double click on the file to install the update. 
  6. Restart your system when the download completes. 

2. Create a Backup of Company File

You can save a backup of your company file automatically and manually as well.

A. Back up Your File Automatically  

  1. Go to the File menu and select switch to single-user mode. 
  2. Again go to the File menu and choose to create a local backup option. 
  3. Select local Backup and click on next
  4. Click on browse and select the place or drive where you want to save your backup file. 
  5. Now set numbers of backup files you want to create 
  6. Click on complete verification to check your backup file is in good shape or not
  7. Select Ck and save it now and schedule future backups 
  8. Click on next
  9. Now select Save backup copy automatically when I close my company file check-box 
  10. Select New to create a schedule; now you can set a specific time or day 
  11. After placing a schedule, click on, Ck. Enter your windows password to allow QuickBooks to run the scheduled backup. 
  12. Click on Finish to complete your Backup. 
B. Schedule Backups Manually
  1. Click on the file menu, select switch to single-user mode. 
  2. Select the Backup company option and click on create local Backup.
  3. Select Local Backup then next. 
  4. Click on browse and select a place where you want to save your backup file 
  5. Select the number of backup files you want. 
  6. Select Ck when you are ready.
  7. Click on Save it now, then next.

3. Go to Employees Menu, click on my Payroll service then manage service key.

4. On the QuickBooks service keys window, highlight the payroll service by doing this:

If you are using QuickBooks desktop direct deposit, click on edit, then next and finish.

If you are not using QuickBooks desktop direct deposit, select Remove and press Alt+0 to remove the payroll service.

5. When there are some messages displayed, select Yes that removes old e-file and e- pay agreement from the company file.

6. If it does not resolve your problem, restart the computer.

So now, if you ever face QuickBooks error UEXP, follow these steps and fix it within the shortest possible time. You also can contact QuickBooks professionals available at (844)-888-4666 to find reliable guidance as per your query related to QuickBooks error UEXP.